Front End Pharmacy Technician, Specialty (Michigan)

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Job Summary:

Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients. Assists in Back End efforts such as picking, packing, and manifesting based on business needs.

Job Responsibilities:

  • Provides pharmacist call back and/or patient quality assurance support.
  • Responsible for entering patient demographics and prescription into the data processing system.
  • Works with new patient/new referral imaging folder.
  • Loads insurance plan and coordination of benefits into the data processing system for new patient/new referrals.
  • Participates in the review/audit of test claims for new patient/new referral.
  • Handles processing of reorders and emails distribution as needed.
  • Responsible for image indexing, AE report filing,
  • Provides primary support and expertise for specialized programs such as ETT or Pharma.
  • Performs the job responsibilities listed for programs that require special handling or provide support for specific disease states.
  • Other registered and/or licensed responsibilities as judgement or necessity dictate.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications
  • High school diploma from an accredited school or equivalent GED.
  • Must obtain active technician license or certification (e.g., PTCB or ExCPT if the state requires it) within the first 90 days and maintain an active technician license or certification.
  • At least 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call center settings.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs.
Preferred Qualifications
  • Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner.
  • PTCB or ExCPT certification
We will consider employment of qualified applicants with arrest and conviction records.

#VHDEI
Salary Range: $16.5 - $22 / Hourly
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The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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