Senior, Investigator - Herald Square

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About the position

Responsibilities

  • Lead the execution of the Stores asset protection investigations program to identify inventory and profit loss.
  • Provide training on all investigative systems, tools/technology, and techniques to asset protection leaders and colleagues.
  • Facilitate Macy's interview training and conduct certification processes for all participants.
  • Actively participate in lead generation, case development, and investigative interviews in stores.
  • Demonstrate the ability to develop investigations through exception reporting and trend analysis.
  • Witness investigative interviews to provide coaching for improved technique and compliance with procedures.
  • Coordinate closely with the Central Investigations Unit to develop and handle investigative leads expeditiously.
  • Manage all major investigations, including those with significant financial impact, complexity, and high sensitivity.
  • Take ownership of all internal case administration, including partnership with Colleague Advisory on dispositions and case approvals within the company-prescribed timeframe.
  • Prepare and communicate major investigations to senior leadership.
  • Make prosecutorial decisions on internal cases consistent with company guidance and standards.
  • Provide testimony in criminal, civil, or administrative proceedings on behalf of the company.
  • Provide direction and follow-up on all aspects of restitution, including issuing promissory notes and soliciting court-ordered restitution.
  • Coordinate and cooperate with law enforcement agencies (federal, state, local) and prosecuting attorney's offices in directing investigations and presenting cases for prosecution.
  • Maintain a global asset protection focus and leadership to support store leadership on external strategies, shortage reduction strategies, and talent development of AP leaders and colleagues in assigned locations.
  • Utilize all investigative and analytical tools, including RFID technology, to analyze trends and patterns.
  • Establish business partnerships with Region, Division, and Store leadership to accomplish individual and team goals.
  • Support and respond to Organized Retail Crime investigations when appropriate, in partnership with the Senior Manager of ORC Investigations.
  • Support Supply Chain investigations when appropriate.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • Maintain regular, dependable attendance, and punctuality.

Requirements

  • Demonstrated ability to lead the execution of asset protection investigations and support the organized retail crime program within the assigned area.
  • Proficiency in providing comprehensive training on investigative systems, tools/technology, and techniques to asset protection leaders and colleagues.
  • Strong communication skills to facilitate interview training and certification processes.
  • Proven capability to actively participate in lead generation, case development, and investigative interviews in stores.
  • Ability to develop investigations through exception reporting and trend analysis.
  • Effective coordination with the Central Investigations Unit and law enforcement agencies to develop and handle investigative leads.
  • Establishing partnerships with Region, Division, and Store leadership to achieve goals.
  • Utilizing investigative and analytical tools, such as RFID technology, to analyze trends and patterns effectively.
  • Resourceful self-starter with the ability to work independently and as part of a team.
  • Adaptable to changing priorities and environments.
  • Strong interpersonal skills with the ability to communicate and share information effectively with diverse groups of customers, peers, and leadership.

Nice-to-haves

  • Bachelor's degree or equivalent work experience in a related field.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
  • Tuition reimbursement.
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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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