Team Leader (Brentwood, CA, US, 94513)

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Overall Job Summary

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

  • Maintain regular and predictable attendance.
  • Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
  • Deliver on our promise of Legendary Customer Service through GURA:
    • Greet the Customer.
    • Uncover Customer’s Needs & Wants.
    • Recommend Product Solutions.
    • Ask to Add Value & Appreciate the Customer.
  • The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
    • Execute assigned basic, promotional, and seasonal merchandising activities.
    • Perform Opening/Closing procedures.
    • Transport and make deposits to bank.
    • Assess store conditions and assign duties.
    • Organize and prioritize workflow through the use of the daily planner.
    • Recovery of merchandise.
    • Participate in mandatory freight process.
    • Perform regular and promotional price change activities.
    • Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
    • Adhere to loss prevention standards and respond to any alarm calls as needed.
    • Communicate with Team Members on job functions, responsibilities and financial goals.
    • Operate cash register/computer supervising cash handling procedures.
    • Assist Team Members on appropriate application of policies and procedures.
    • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
    • Operate Forklift and Baler.
    • Complete all documentation associated with any of the above job duties.
    • Obtain license or certifications as needed by the business.
  • May be required to perform other duties as assigned.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities

Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.

Working Conditions

  • Working environment is favorable, generally working inside with moderate noise.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Ability to work outdoors in adverse weather conditions.

Physical Requirements

  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
  • Ability to successfully complete all required training.
  • Ability to travel as required in support of district needs.
  • Ability to drive or operate a vehicle for business needs.
  • This position is non-sedentary.
  • Ability to successfully complete training and certification for various business needs.

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.